Support & Maintenance
Whether it is an initial Implementation or day-to-day operations support, our Support team provides high-quality support every time.
WITH OUR SOFTWARE MAINTENANCE & SUPPORT PROGRAM, OUR CLIENTS ARE PROVIDED WITH THE FOLLOWING ADVANTAGES:
Direct access to Industry experienced professionals
Personalized service from trusted, knowledgeable specialists
Emergency 24×7 or 8×5 Production Support
Flexible support options
Timely problem resolution
Annual Maintenance Program
Annual Maintenance
We recognize the importance of providing thorough production support for Supply Chain applications. Our annual maintenance program helps to ensure long-term support and uninterrupted operations. Maintenance begins immediately upon purchase of the annual maintenance program and continues for a period of 12 months, “at which time” annual maintenance should be renewed. We guarantee 24-hour and 7 days a week support.